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Frequently asked questions


Frequently asked questions , we integrate them into self - service Q & A . If you have other questions , you can get in touch with us

Or send us an email to : info@olamled.com





What shipping methods does OLAMLIGHT have?
We have FedEx, DHL, TNT, UPS for small orders, and air shipping, sea shipping or railway shipping for big orders/containers.
What about OLAMLIGHT history?
Olam Lighting was founded in 2009, 12 years experience as a lighting solution provider
What are OLAMLIGHT products Oriented?
Our products are oriented towards Mid-high end markets, especially for European markets, (such as France, Germany, Sweden, Finland, Norway, Switzerland etc.) Australia and New Zealand.
Does OLAMLIGHT have any Strategic partners?
Yes, TRIDONIC, Meanwell, Philips, Lifud and Boke Driver are our firmly partners, we already got their strategic cooperation authorities.
Does OLAMLIGHT take part in any lighting fairs?
Yes, we took part in many lighting fairs before, such as Hong Kong Lighting Fair, Canton fair, Frankfurt Lighting+ Building fair, Poland lighting fair, France lighting fair and Spain Lighting fair etc.
What standard are OLAMLIGHT products applied to?
Our products are applied to CE EMC, RoHS, FCC, SAA, TUV, CB, GS, UL, ETL etc.
Did OLAMLIGHT get any patented products?
Yes, our products are mainly patented, like the IP67 IP69K LED tubular light, UGR
Does OLAMLIGHT accept OEM orders?
Yes, we accept OEM orders, we mainly specialized in B2B orders for different kinds of projects. So OEM is quite suitable for our business.
What is the warranty policy of your products?
Our warranty is usually 3-5 years based on different kinds of products and requests. About the policy, we will ship the defective products back and forth for replacement during the warranty years.
What about the lead time for orders?
Usually 5-7 working days for samples, 15-20 working days for big order.
What Payment Methods does OLAMLIGHT accept?
We accept TT, PayPal, Alibaba insurance, LC at sight, usually for big orders, 30% TT in advance, balance to be paid before shipping.
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